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Sourcing goods and services sustainably and ethically
Officeworks is committed to sourcing goods and services in responsible ways. This is underpinned by the way we work within the business and with our partners across our supply chain.
Our sourcing focuses on three main themes which ensures our suppliers work in an ethical and sustainable way:
- Sourcing goods and services ethically
- Reducing our environmental impact
- Sourcing materials sustainably
Sourcing goods and services ethically
Officeworks' has a well-established Ethical Sourcing Program, which all suppliers to Officeworks are required to comply with. The overall goal of the program is to protect and uphold workers' rights. Each year Officeworks reviews around 500 ethical sourcing audits and works with suppliers to remediate issues that are identified. This commitment to human rights extends to all goods and services procured by Officeworks.
To complement its ethical sourcing audit program, with an aim to improve working conditions and engagement with factory workers, Officeworks implements a worker survey program to better understand employee concerns and sentiment in its global supply chain. The worker survey program allows Officeworks to continuously engage with workers to identify issues that might not have been captured during audits and to work with factory management to take appropriate actions to help make positive change for workers.
Reducing our environmental impact
We recognise the importance of reducing our environmental impact and are committed to doing our part across our entire business.
Our Sustainable Packaging Policy and Problematic Materials Policy sets the expectations for our suppliers to support the use and supply of sustainable packaging for products supplied to us and offers a roadmap to support the phasing out of problematic materials in our products and packaging.
We encourage our suppliers to create more sustainable products and give our customers the ability to choose them through our people and planet positive range of icons. These come with strict certification or evidence requirements and form a helpful guide to make it easier for customers to identify the sustainable products within the categories they shop and why they are better for people and the planet.
Wood and paper
In line with Officeworks Sustainable Wood-Fibre Sourcing Policy , all paper and/or wood products sold, should be responsibly sourced or contain 100% post-consumer recycled material. We prohibit paper and/or wood from high risk or illegal sources and our suppliers are required to complete a forestry questionnaire and provide relevant evidence to support their sourcing claims.
Our goal is that all products containing paper and wood in our private brand product ranges must be FSC certified or made from 100 per cent recycled content.