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Officeworks Scam Warnings
November 2022
Black Friday email scam
Officeworks advises customers to be aware of scammers impersonating our Officeworks brand in promotional emails, website links, phone calls, text messages, and social media posts. These scammers often request or attempt to obtain your personal or financial information or exploit you for financial gain.
If you receive any suspicious emails, please:
- Delete them immediately
- Do not click on any links or attachments
- Report to SCAMwatch or Australian Cyber Security Centre
- If in doubt, contact us on 1300 OFFICE (633 423).
Check this page regularly for updates on the scams targeting Officeworks customers.
For more information on phishing scams and tips on identifying these types of attacks, visit SCAMwatch .
Phishing email:
August 2022
Unsolicited Jobseeker Scam
Please be aware that a party claiming to be a HR Manager at “Officeworks Company” is sending fraudulent Facebook posts, emails and SMS messages about stay-at-home job roles. Officeworks is urging people not to engage with these posts or emails as they are a scam. The scam involves an offer for a stay-at-home job in data entry, customer service or as a call centre representative. They may email fake cheques and ask candidates to purchase gift cards to purchase equipment.
This communication is fraudulent and has not been distributed from Officeworks Ltd. We are urging anyone receiving this communication not to send their personal information to the parties requesting such information.
How do I know if the communication is a scam?
- Officeworks Ltd will only ever contact you from the verified email address of our recruitment system Officeworks@successfactors.com or from our support team at TMContracts@officeworks.com.au
- You will never receive an offer of employment without applying for a specific role in a specific location and going through an interview process where you will meet your potential leaders.
- Officeworks Ltd does not ask team members to purchase their own gift cards or equipment
Career opportunities at Officeworks are advertised on our website, here: https://www.officeworks.com.au/information/about-us/careers-opportunities
August 2021
Officeworks Communications Phishing Scam
Officeworks advises customers to be aware of scammers impersonating our Officeworks brand in the form of emails, website links, phone calls, text messages, social media posts, competitions, and the promise of gift cards. These scammers often request or attempt to obtain your personal or financial information or exploit you for financial gain.
If you receive any suspicious emails, please:
- Delete them immediately
- Do not click on any links or attachments
- Report to SCAMwatch or Australian Cyber Security Centre
- If in doubt, contact us on 1300 OFFICE (633 423).
Check this page regularly for updates on the scams targeting Officeworks customers.
For more information on phishing scams and tips on identifying these types of attacks, visit SCAMwatch .
Phishing email:
Phishing website:
June 2021
Gift Cards & iTunes Card Scam
Officeworks is aware of scammers impersonating Australian Government Departments (such as ATO/ Police/ Centrelink/ NBN) and/or legitimate businesses demanding customers buy gift cards or iTunes cards to pay a debt or avoid threat to them or their family.
Information on these scams can be found on scamwatch.gov.au
Officeworks advises all customers:
- Australian Government Agencies and legitimate businesses will never ask for payment in gift cards or iTunes cards.
- Do not make a purchase in response to a threat.
- If you receive a threatening call, hang up and call your local police
Report any attempts or incidents of purchase to scamwatch.gov.au and police.
June 2021
Officeworks Communications Phishing Scam
Officeworks advises customers to be aware of scammers impersonating our Officeworks brand in the form of emails, website links, phone calls, text messages, social media posts, competitions, and the promise of gift cards. These scammers often request or attempt to obtain your personal or financial information or exploit you for financial gain.
If you receive any suspicious emails, please:
- Delete them immediately
- Do not click on any links or attachments
- Report to SCAMwatch or Australian Cyber Security Centre
- If in doubt, contact us on 1300 OFFICE (633 423).
Check this page regularly for updates on the scams targeting Officeworks customers.
For more information on phishing scams and tips on identifying these types of attacks, visit SCAMwatch .
December 2020
Unsolicited Jobseeker Email Phishing Scam
Officeworks has become aware of an email scam that involves someone impersonating the Officeworks Team. They make an unsolicited approach to a jobseeker with an offer to interview for a fake role at Officeworks. The jobseeker is asked to email a contact to set up a Google Hangout call and then a SMS is sent to the jobseeker to sign up to Telegram where a fake interview takes place. If the jobseeker complies, the fake interviews are conducted and the jobseeker is then offered a position that doesn’t exist, some examples have been accompanied by requests to purchase equipment for the fake role. The initial emails have been sent from various email addresses, none of which come from Officeworks. There is potential that the criminals could try to steal money from the jobseeker, or steal their personal details, or both, so we strongly advise to avoid any unsolicited job applications.
March 2019
Officeworks Invoice Phishing Scam
Officeworks has become aware of another email scam impersonating The Officeworks Team. The email scam attempts to lure customers to a fraudulent website via a linked invoice number (see below). These emails have been sent from various email addresses, neither of which come from Officeworks. The links lead to a virus download and we strongly advise customers to avoid clicking it.
If you have received a copy of this email, please delete immediately.
Please note that Officeworks invoices can be verified through your online account. For any questions about your invoice, please call 1300 OFFICE (633 423).
December 2018
Officeworks Invoice Phishing Scam
Officeworks has become aware of a new email scam impersonating The Officeworks Team attempting to lure customers to a fraudulent website via a link through an invoice number (see below). These emails have been sent from a variety of sender email addresses which are not from Officeworks. The links lead to a virus download which customers should avoid clicking.
If you have received a copy of this email, please delete immediately.
Please note that Officeworks invoices can be verified through your online account. For any questions about your invoice, please call 1300 OFFICE (633 423).
July - August 2018
Officeworks Invoice Phishing Scam
Officeworks has become aware of a series of email scams targeting Officeworks customers. The scam impersonates Officeworks’ Credit & Accounts Payable and attempts to lure customers to a fraudulent website via a link through an invoice number (see below).
These emails have been sent from unfamiliar email addresses which are not from Officeworks. The links lead to a virus download which customers should avoid. If you have received a copy of this email, please delete immediately.
Please note that Officeworks invoices can be verified through your online account. For any questions about your invoice, please call 1300 OFFICE (633 423).
Please note that Officeworks invoices can be verified through your online account. For any questions about your invoice, please call 1300 OFFICE (633 423).