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Afterpay is a payment service that allows you to pay for your entire order in 4 fortnightly installments.
Afterpay covers the cost for your entire online order, including shipping!
Placing an order with Afterpay is simple, just select Afterpay in the checkout. Please note, there are some limitations with Afterpay orders:
With fixed fortnightly payments, you will always know when and how much you need to repay!
At Officeworks we understand that there may come a time where you need to return a product you have purchased.
To make returns as simple and easy as possible, you can either return your Afterpay purchase in-store or by getting in touch via our contact us page.
Afterpay is a next generation payment model allowing customers to enjoy greater flexibility and affordability when shopping at no extra cost. Payments are made in four interest-free fortnightly instalments.
No, there is no interest payable by you if you place an order using Afterpay.
Once your order has been returned in-store or picked up by a returns driver and receipted at our Customer Fulfilment Centre, we will immediately send notification to Afterpay of your refund. Afterpay will then immediately cancel any future payments and initiate a refund of any paid instalments to date to your nominated payment card. Once Afterpay has completed this process, your refund will be received in line with your financial institutions time frame.
The majority of our 30,000+ products are available, however gift cards and some mobile phones are not eligible for Afterpay due to commercial agreements.
Yes, you may return an order in-store or by getting in touch via our Contact Us page.
Yes, Afterpay covers the cost for your entire online order, including shipping!
No, you will need to place another order.
Unfortunately, orders cannot be cancelled, you may organise a return and refund for your order once it has been delivered. You can return your order in-store, or by getting in touch via our Contact Us page.
Unfortunately, Afterpay is an online payment method and requires login credentials for authorisation. Our Team Members are unable to do this on your behalf.
Yes, you can place multiple orders with Afterpay, however be careful not to exceed your Afterpay credit limit.
We check our prices and update them each day to ensure you’re receiving the lowest price, however, as our Team Members are unable to process Afterpay transactions over the phone this is something we’re investigating.
Once your refund has been processed, any future Afterpay payments will be cancelled and any money owed to you will be refunded back to you by Afterpay. For more information, please contact Afterpay on 1300 100 729.
Unfortunately, as our team cannot place an order on your behalf, we can’t change from Credit Card tender to Afterpay payment. You can organise a return of your purchase in-store, or by getting in touch via our Contact Us page.
You may return Afterpay purchased orders in-store or by getting in touch via our Contact Us page.
For issues relating to Afterpay repayment, please contact Afterpay: 1300 100 729 For issues with ordering or delivery, get in touch by clicking here.