Get Your File Ready


Print ready artwork made easy

This guide will help you get the best results when you print online with Print & Copy. For the best results follow each step below.

Step 1: Spell check and proof read

Run a spell check over your document file before uploading it. Get a friend or colleague to look over the grammar, as spell checks don't pick up on grammatical errors. It's best to get your file as perfect and print ready as possible before you upload it.

Step 2: Document is set to correct size & resolution

Ensure your document is within the file size specifications. You can check this by looking at the Get Your File Ready tab on your chosen individual product page.

Add bleed or crop marks where required

Most of our products do not require bleed or crop marks, except for business cards and fliers. If in doubt, please check the Get Your File Ready tab on your chosen product.

Step 3: File is set to CMYK

colour selector

CMYK is the standard colour mode for printing on physical media. It is made up of four colours; Cyan, Magenta, Yellow and Key (Black). The inks or toners are mixed together to produce a wide array of colours. For best results and colour consistency, we recommend designing in CMYK.

If your file is setup in RGB, which is the colour mode for viewing on monitors, the colours may not reproduce as expected. RGB produces colour by using light and has a far wider colour spectrum than CMYK. This means if your design is in RGB, when converted at the printer, the colours may not print as expected. If you are unable to change the colour mode in your editing software, we recommend avoiding fluorescent colours as these are the most troublesome when converting from RGB to CMYK.

When converting an RGB document to CMYK that has large amounts of black, we recommend manually adjusting the black. If it is left as an automatic conversion the black will be made up of all large amounts of CMYK colours, which can cause issues such as ink blots, smears and may have a brown tinge. Please use 100% Key (Black) and 0% each of Cyan, Magenta and Yellow, otherwise if you would like a rich, dense black you could use 100% Key (Black) and 15% each of Cyan, Magenta and Yellow. Please avoid thin or fine text and graphics on solid black or dark colours as the ink or toner can “bleed” into the fine white areas and make them less visible.


To read more about CMYK and RGB, please look at our Facts About Printing

Step 4: Convert file to PDF before uploading

For the best printing results it is recommended that you convert your files to PDF (Portable File Document) . This also saves time uploading your file into the system as your file will not require additional conversion processing time. PDF is also the best file format for supporting data compression, sharing across multiple devices and platforms such as PCs and Macs. This makes it quicker to upload and also helps avoid common issues like fonts being incorrect and conversion errors. If you are unable to convert your document to PDF before uploading then we can convert most of the common file types during the upload and preview process. There are a number of free programs available online for converting files to PDF such as CutePDF. To avoid issues with printing your artwork correctly, please have all layers flattened and all text outlined.

Below is a list of supported file types:

  • Portable File Document *.PDF# (recommended)
  • Microsoft Word *.DOC and *.DOCX
  • Microsoft Excel *.XLS and *.XLSX
  • Microsoft PowerPoint *.PPT and *.PPTX
  • JPEG Images *.JPEG and *.JPG
  • PNG Images *.PNG
  • Bitmap Images *.BMP
  • GIF Images *.GIF
  • TIFF Images * TIFF

#only file type supported for flyers


Looking for information about our online products and services? See Documents, Posters & Plans, Banners & Frames and Business Cards.