Delivery

We want to make your online shopping experience quick and easy.

And that includes giving you a great range of delivery options, to ensure the ultimate in convenience and choice!

We’ve even included a delivery estimator in the shopping cart, so you can get an accurate indication of delivery costs before proceeding through the checkout. If you’ve already proceeded through the checkout, you can check the status of your delivery by tracking your order online.

Track my order
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Deliver To Door

We offer Free Delivery for orders of $55 or more to metro areas of Sydney, Melbourne, Brisbane, Adelaide, Perth and Hobart.

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Click & Collect

Place a Click and Collect order online and choose the most convenient store to collect your order from.

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Deliver To Door

Below is general information about the Officeworks Delivery Policy. Your final delivery cost will be calculated in the checkout for your order.

Enter your postcode below for delivery times and cost for your area.

 

Standard Free Next Business Day Delivery is available for orders placed before 5:30pm to selected areas of Sydney, Melbourne, Brisbane, Adelaide, Perth and Hobart. Orders under $55 incur a $5.95 delivery fee. Premium Next Day Delivery is available after 5:30pm. Large items ordered before 5.30pm on weekdays will be delivered separately on the next business day and incur an additional delivery fee of $49.95.

Larger items and special orders incur additional delivery fees as they require extra handling and take longer to transport. The amount will be calculated at the checkout and is dependent on the size of the item purchased.

If your order also weighs over 200kg, it may be subject to an additional delivery fee. When this fee applies, one of our Customer Service Team Members will contact you prior to shipment with the total delivery cost.

Note:

During the 'wet season', deliveries to the Northern Territory and Northern Queensland may take longer due to adverse weather conditions.

For the latest information based on your postcode, simply use our delivery estimator in the online shopping cart or call our Customer Service Team on 1300 633 423 from Monday to Friday, 8am-6pm (AEST).

For OnePass delivery benefits please see confirmation at checkout or see our Our Delivery Options page

Click & Collect

Place a Click and Collect order online and choose the most convenient store to collect your order from.

For collection dates and timeframes, please refer to the product’s Click & Collect information on the search results and product details pages. Click and Collect is a free service and available at all Officeworks stores.

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Online Print Service Delivery

Online Print Service delivery times will vary according to the type of product ordered. Please see below for the estimated delivery times.

ProductsDelivery Timeframe
Print Services In store pick up: 2 business days
Delivery: up to 7 business days
Business Cards In store pick up: up to 7 business days
Customised Stamps (self inking & pre-inked) In store pick up: up to 2 business days after artwork approval
Logos: add 3 days
Name Badges In store pick up: up to 2 business days after artwork approval
Logos: add 3 days
Engraved Signs In store pick up: up to 2 business days after artwork approval
Logos: add 3 days
Magnetic Signs and Fridge Magnets In store pick up: up to 7 business days after artwork approval
Logos: add 3 days
Custom Address Labels In store pick up: up to 10 business days after artwork approval
Logos: add 3 days
Pens, Drink Bottles, Mugs, Curved Bottle Opener, Key Tags, Laser Pointers with USB, Lanyard with USB, Stress balls and Calculators In store pick up: up to 7 business days after artwork approval
Logos: add 3 days
Lanyards In store pick up: up to 15 business days after artwork approval
Logos: add 3 days
Ribbons In store pick up: up to 7 business days after artwork approval

For all regional and country areas, add 3 business days to the above delivery times.


Tracking online orders

You can track your online order in three easy steps:

  1. Log in to your account
    Login screenshot
  2. Find the 'My Orders' section under the 'My Accounts' tab at the top of the page
    Login screenshot
  3. On the Delivery Status column, click on 'Check Delivery Status' and you'll find the status of your online order

There are three possible statuses that will appear in the Delivery Status column:

  • Order received: Your order has been received by Officeworks
  • Waiting stock: Officeworks is awaiting stock to come in before they can complete the delivery of your online order
  • Order complete: You have received your Officeworks delivery and your online order is now complete

If you still have any questions or concerns about tracking your online order, simply call our Customer Service Team on 1300 633 423.

Frequently asked questions

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