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And that includes giving you a great range of delivery options, to ensure the ultimate in convenience and choice!
We’ve even included a delivery estimator in the shopping cart, so you can get an accurate indication of delivery costs before proceeding through the checkout. If you’ve already proceeded through the checkout, you can check the status of your delivery by tracking your order online.
We offer Free Delivery for orders of $55 or more to metro areas of Sydney, Melbourne, Brisbane, Adelaide, Perth and Hobart.
Find out more
Place a Click and Collect order online and choose the most convenient store to collect your order from.
Below is general information about the Officeworks Delivery Policy. Your final delivery cost will be calculated in the checkout for your order.
Enter your postcode below for delivery times and cost for your area.
Standard Free Next Business Day Delivery is available for orders placed before 5:30pm to selected areas of Sydney, Melbourne, Brisbane, Adelaide, Perth and Hobart. Orders under $55 incur a $5.95 delivery fee. Premium Next Day Delivery is available after 5:30pm.
Premium Free Same Business Day Delivery is available for orders placed before 11.30am weekdays only. Orders under $55 incur a $5.95 delivery fee
Large items ordered before 5.30pm on weekdays will be delivered separately on the next business day and incur an additional delivery fee of $39.95.
Larger items and special orders incur additional delivery fees as they require extra handling and take longer to transport. The amount will be calculated at the checkout and is dependent on the size of the item purchased.
If your order also weighs over 200kg, it may be subject to an additional delivery fee. When this fee applies, one of our Customer Service Team Members will contact you prior to shipment with the total delivery cost.
During the 'wet season', deliveries to the Northern Territory and Northern Queensland may take longer due to adverse weather conditions.
For the latest information based on your post code, simply use our delivery estimator in the onlineshopping cart or call our Customer Service Team on 1300 633 423 from Monday to Friday, 8am-8pm (AEST).
If the product is in stock at your chosen store at the time of your order, it will be available to collect in as little as 2 hours. For collection dates and timeframes, please refer to the product’s Click & Collect information on the search results and product details pages. Click and Collect is a free service and available at all Officeworks stores.
Click and Collect is a free service that allows you to order online and pick up your items from an Officeworks store of your choice.
Click and Collect is a convenient way to purchase from our wide range of over 35,000 items online and collect them from an Officeworks store most convenient to you.
Click and Collect is available for most items on the website. Eligible items will show a green ‘light’ on the search results, product listing and product details pages for the store you have set.
No. You can order any items you wish.
Click and Collect is a free service and is available at all Officeworks stores.
Click and Collect is available at all Officeworks stores.
Once you have added items you wish to purchase, follow the steps to complete your order. In the Delivery step, you will be asked to select whether you would like your order 'Deliver To Door' or 'FREE Click & Collect'. Select the 'FREE Click & Collect' tab and enter your postcode to find the relevant store locations for your order.
From there, select or update your preferred store and then follow the prompts to complete your order. Please note, if you have changed store locations, the availability of some items may change. The order summary on the right hand side of the page will alert you to these changes. For your reference you will receive an order confirmation after your order has been completed.
You can find out what’s happening to your order with our helpful tracking tool.
All items have an estimated collection time on the website. If the product is in stock at your chosen store at the time of your order, it will be available to collect in as little as 2 store trading hours. In the event that the product is not available in your store and has to be sourced from another location, we will provide you with an estimated collection date. We will send you an SMS and an email when the items are ready to collect.
We will send you an email and SMS when your order is ready for collection at your nominated store.
We will happily hold your order for you in store until you are ready to collect it.
When picking up your order please bring valid photo identification and your 'Order Confirmation'. The name on the 'Order Confirmation' email must match the name on the photo identification.
You will be required to sign for your order on collection.
For security reasons, only the person who placed the order will be able to collect the order.
Just approach any of our Team Members regarding your Click and Collect order and they will be able to help.
Products purchased via Click and Collect are eligible for exchange, refund or repair. Simply take the product into any Officeworks store. Learn more about the Officeworks Returns Policy.
Online Print Service delivery times will vary according to the type of product ordered. Please see below for the estimated delivery times.
For all regional and country areas, add 3 business days to the above delivery times.
You can track your online order in three easy steps:
There are three possible statuses that will appear in the Delivery Status column:
If you still have any questions or concerns about tracking your online order, simply call our Customer Service Team on 1300 633 423.
You can track your online order with our helpful tracking tool.
You are provided with an estimated delivery date for each item, based on the delivery suburb you have set. Please ensure that you have set the intended delivery suburb before browsing the site and adding products to the shopping cart, to ensure you are seeing the correct estimated delivery dates.
Please refer to our Delivery Offer page for details regarding delivery fees.
If your delivery has not arrived during the expected delivery tim,e you can check the delivery status by logging in to track your order. Please note that standard delivery timeframes do not apply to 'Special order' products.
If you’re still having difficulty locating your item call our Customer Service Team on 1300 633 423 and they can follow up on the status of your order.
Officeworks only deliver Monday to Friday between 8am and 5pm (QLD is 8am-6pm). Due to the majority of deliveries being made during a set run, specific delivery times cannot be chosen.
However after you choose the delivery option in the checkout process and enter your address you can add special delivery instructions to your order.
You can choose to have your item left at your nominated address in your absence and can even direct the courier where to place it using the special instructions menu. For example you can instruct them to leave it on the back porch or at the front door, etc.
If you prefer not to have your items left in your absence, you can choose to have them taken to reception if your nominated address is an office or workplace.
There is also a text field available where you can enter any additional information that may help our couriers deliver your items. For example you may have a hidden front door or you may live in a unit at the back of the block that’s hard to find.
Keep in mind if you’re not home during the delivery time and have specified you would not like your item left in your absence, you’ll receive a delivery notice in your mailbox. It will give you a phone number to call so you can arrange a new delivery date that suits you.
Officeworks is unable to deliver overseas or to Australian islands off the mainland, except for Tasmania.
Officeworks is unable to deliver to PO Boxes or lockers. You’ll need to provide a street address in your order details.
Special Order items include customised furniture and prints as well as products, spare parts and accessories we can source for you from the suppliers we do business with.
These Special Orders are delivered straight from the supplier. Therefore delivery fees and times will fluctuate but will be estimated at the checkout process for you.