Lowest Price Guarantee
At Officeworks, we don’t just say lowest prices we aim to live them.
We check our competitors advertised prices twice a day (excluding weekends and public holidays) as we’re always trying to make sure ours are the lowest. So sometimes, today’s price in store or online may be even lower than advertised.
Our Lowest Price Guarantee (LPG) means that, despite these checks, if you find a competitor’s lower price on an identical stocked item that's in stock with our competitor even if it's on sale, we will not only match it, we'll beat it by 5%.
Don’t forget our price guarantee excludes the items listed below under the heading “What items are excluded from the LPG?”.
Getting the lowest price is easy as 1, 2, 3
1. Record the price
This can be a catalogue clipping, screenshot on your phone, webpage or similar.
2. Let us know
Give us a call or drop in to your nearest Officeworks store with your record of the cheaper price.
3. Match and Save
Once approved, we’ll give you 5% off the matched price and you’ll head home happy.
Find your nearest store or call us on 1300 OFFICE (633 423)
What items does the 5% reduction apply to?
Our guarantee applies to all identical products and services with identical terms and conditions (including identical warranties) that are:
What items are excluded from the LPG?
- Package deals e.g. printer and computer bundles
- Cash back and coupon offers
- Resellers and Grey Importers (i.e. products offered for sale in Australia by unauthorised retailers)
- Commercial quantities
- Customer special orders
- Contract Pricing (i.e. a reduced price not available to the public)
- Competitor clearance products and stock liquidations
- Discounts not available to the public (e.g. Team member discounts)
What about online stores?
Our LPG includes online stores but as with any other kind of store, the item must be identical and currently in stock. When redeeming the LPG by price matching the price from online stores we also take into account the added cost of delivery to your location (if any). If the identical, in stock product can be purchased and delivered to your location via an online store for a total price lower than the one we are offering, we will beat that total price by 5%.
For further information please visit your local Officeworks store and they will be able to assist you with your query.
· stocked at Officeworks
· in stock at our competitor; and
· not excluded from the LPG (see below).
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