Get ready for Back to School
with our Classroom Essentials Service^* and Box of Books.

Please email education@officeworks.com.au with contact details and your local Education Business Specialist will be in touch

Your order will be delivered on your preferred delivery date, selected at the time of accepting your quote on the portal.
If your first preferred date is unavailable, we will arrange delivery on your second preferred date. If neither dates are available, we will contact you to discuss a solution.
Prior to your delivery being dispatched we will contact you to confirm the delivery is on track for the delivery window.

Our direct to classroom delivery service is available to eligible schools in metro areas.

For regional schools we offer a delivery to a single preferred point.

For country schools we will work on a case-by-case basis on how best to deliver. In some cases we can deliver to the local store and the store will arrange delivery of the final leg. For more remote schools, we will deliver to a central depot and the customer will need to arrange their own freight company for the final leg.

For any questions regarding your school's zoning for delivery please speak with your Education Business Specialist.

The earliest we can deliver is mid November 2025 if we receive a minimum of 6 weeks lead time from placing your order.

Orders placed by 11th October can be delivered in December and January.

Orders placed after 11th October and before 29th November will be delivered in January.

Our drivers will help safely unload the order by year and classroom (metro only). To assist with this, we will request specific delivery instructions and a school map when we confirm the delivery date and time with the school. Other details such as entry points, security gates, height limits for trucks and other important points to be included. Please also include the details of the School Staff member on site for delivery with contact details.

Drivers will come equipped with all the necessary equipment to safely deliver and unload the order.

The order is packed in recyclable cardboard boxes, and labelled by year and class level, e.g. Year 1, Class A.

We ask that schools responsibly recycle, reuse, or repurpose packaging. Any plastic wrap that can’t be disposed of onsite will be taken by the driver. Pallets will also be returned by the driver unless specifically requested by the school to retain for school purposes, such as vertical garden walls.

Adequate delivery logistics will be allocated, dependant on the size of the order and location of the school.

Please contact the Officeworks Business Specialist managing your account.

At Officeworks we have no lock in contracts (we’re confident in our offer).

This option allows schools to order all their classroom essentials in bulk for each class or year level. Items are delivered to the school, safely unloaded and distributed direct to each classroom (direct to classroom in metro areas only).

10th October 2025: Cut-off to be eligible for the Classroom Ready Guarantee (first 100 orders placed)

28th November 2025: Final cut off date for schools to commit to their order.

Classroom Essentials Service is available to primary schools.

Be one of the first 100 schools to order before 10th October 2025 to be eligible for the Classroom-Ready Guarantee. All items not delivered before school starts in Term 1 for your state in 2026 are free of charge. Please refer to terms and conditions.

You can edit your order through the Classroom Essentials Service school portal until the final cut-off date of 29th November. You can cancel your order at any time or make changes once submitted by contacting your Education Business Specialist.

Yes, we can supply top up supplies throughout the year however Back to School pricing is only applicable during the Back to School period. Please speak to your Education Business Specialist to assist with your top up needs.

Our aim is to keep prices low and offer value to families by delivering classroom essential supplies in bulk as opposed to individual boxes.

You will receive a consolidated invoice near the end of February 2026 once the bulk of your order and any back orders are delivered. All Classroom Essentials Service accounts have 30 days to pay from date of invoice.

Please contact us at education@officeworks.com.au if you are having issues with the system. We will investigate and raise an IT request if required.

In the meantime, here's some trouble shooting tips:
• The Officeworks Classroom Essentials portal is designed to work on all devices, however, we recommend you use a PC desktop or laptop device for the best experience.
• The Officeworks Classroom Essentials portal works best on any of the following up-to-date browsers:
• Google Chrome
• Safari
• Please ensure you have downloaded and installed the latest browser version to your device.

Officeworks privacy policy applies to the Classroom Essential Service www.officeworks.com.au/information/policies/privacy-policy

Officeworks is focused on operating a responsible and sustainable business that supports the communities where our customers, team members and stakeholders live and work. Information on our sustainability and ethical sourcing which can be found at (www.officeworks.com.au/information/about-us/sustainability/responsible-sourcing ).

We also sell a range of sustainable products such as refillable pens, recycled notebooks and backpacks made from recycled plastic fabric in our People & Planet Positive range (www.officeworks.com.au/campaigns/people-and-planet-positive-product-range#/) Over 90% of paper products we sell are either made from 100% recycled paper or sustainably sourced and FSC certified

If you cannot find the details of your Education Business Specialist, please contact education@officeworks.com.au and our Education Support Team will assist you.

An option for primary schools that makes it easy for you to order your child's school list items online as determined by the school.

This option is aimed to reduce the administrative tasks in schools whilst providing great value and ease for families.

The school curates a booklist of preferred items that you can purchase for the school year. You can find your child’s booklist by year level and order it online, enjoying our consistent and transparent pricing, helping save costs on essential classroom supplies. Orders can be collected from a local Officeworks store or delivered directly to the home.

You can also make Voluntary Contribution payments, as recommended by the school, as part of the booklist order. These are optional and can be removed.

Your school receives a 10% credit for every recommended booklist item purchased online via the School List Service platform.

Booklists are defined by the school. Some items may be retained from the previous year, e.g., a calculator or iPad, and can be removed.

The School List Service opens from early November. Your school will advise when your booklists will be live on the platform.

We recommend you place your Back to School order by January 5th to ensure you have everything you need in time for Term 1.

Please note, the school will only receive 10% credit on booklist items purchased via the School List Service platform by the date of January 31st.

You can order your Back to School supplies via the School List Service up until 31st January 2025. Any orders placed after January 5th may not arrive in time for Term 1 and is dependent on your location.
For your convenience, you will always be presented with a delivery ETA at time of checkout.

The Price Beat Guarantee does not apply to parents and guardians who have been supplied with an Officeworks booklist, as they have been provided with Officeworks’s competitive prices.
In addition, the school will receive 10% credit on booklist items purchased via the online booklist platform by the cut-off date.

Visit the Officeworks’ School List Service platform (www.officeworks.com.au/app/school-list-upload/) and search for your State, School, and Year Level. Your booklist items will appear for you to review, edit, and add to cart.

You can shop for additional products on the Officeworks website, or by visiting in-store.
Additional products (outside the booklist, as defined by the school), can be purchased and added to the booklist order. The additional items (items not part of the booklist) will be fulfilled separately.

You can edit your order by adjusting quantities and can remove recommended items from your booklist before adding them to the cart.
After payment is processed, you will need to refer to our returns policy for more information.

If the proposed substitute item doesn’t meet your requirements, you can delete it from your quote. After finalising the rest of your quote and adding it to your cart, you can then shop for a suitable substitute on the Officeworks website by adding it to cart in the same transaction.
Additional products (outside of the recommended booklist), can be purchased and added to the booklist order. The additional items (items not part of the recommendation booklist will be fulfilled separately.

Yes, if you are shopping for multiple students, you can add additional school lists to the same cart.
You will be given the option to add additional booklists after you have reviewed the booklist for your first student.

All siblings’ order will be consolidated and packaged together to reduce the environmental impact.
If separate packing is required, each booklist must be ordered separately in a separate transaction.

You can access the School List Service platform on any device (tablet, iPad, desktop or mobile device).

Booklist items are grouped under “Essential” and “Optional”; Essential items are a minimum requirement for the start of the school year, and Optional items can be removed if you have QTYs from previous years.

The system will check the stock levels depending on your location, and whether you’ve selected Delivery or Click & Collect.

Please ensure you’ve set your location when reviewing your booklist.

When the 'Authority to leave' option is selected at the Check Out, your order will be left on their doorstep if no one is available to sign for the order.
Please note, in this case, Officeworks cannot be held responsible for lost or damaged orders after they have been delivered.
When the 'Authority to leave' option is not selected at the checkout, and no one is available to sign for the order, a card will be left with a contact number to arrange an alternative delivery day.

You will receive a confirmation email that will allow you to follow the process of their order, and an ETA. Please note that orders placed on the School List Service platform and processed as a Click & Collect are exempt from 2-hour C&C, as they aren’t fulfilled by the store.
You will receive a notification when your order has been dispatched for home delivery or when it's in the store ready to be collected.
We encourage all customers to collect their booklist orders within 48 hours of their Click & Collect notification.

Orders >$65 in metro locations are free of charge. For full delivery terms and conditions please refer to www.officeworks.com.au/delivery

We accept most payment options, including Mastercard, AMEX, Visa, UnionPay, PayPal, Latitude, and Diners Club. We also accept buy-now-pay later options, including Zip, and Afterpay.
For more info on our payment options please visit: www.officeworks.com.au/information/policies/payment-options

For Click & Collect orders, your nominated store can assist.
For home delivery, you are advised to go to the Officeworks website for information on Refunds and Return Policy:'
https://www.officeworks.com.au/information/policies/return-policy

Note: Any missing items will be sent via your original choice of delivery or collection. You will receive a notification when their order is ready.
Voluntary Contributions cannot be refunded by Officeworks. If a refund of the voluntary contribution is required, you will need to contact your school to obtain a refund.

Officeworks will collate all voluntary contributions paid by parents and guardians, which will then be paid into the school’s nominated account and a report will be sent to the school with a breakdown of the payments collected.
Voluntary contributions will be transferred to the school’s nominated account by Term 2.

For any issues with your School List Service order, please visit www.officeworks.com.au/contact-us for further assistance.

Officeworks and Box of Books together are providing a complete booklist solution for your secondary school needs, providing you with textbooks, ebooks, and stationery supplies.
As a market leading supplier of textbooks and digital learning resources, Box of Books can support your school in developing the right booklist for your needs.
The Box of Books online Book booklisting workflow now enables you to access Officeworks’ stationery school supplies at market leading prices.
You can order your physical and digital textbook booklist items from Box of Books, and stationery booklist items via the Officeworks School List Service.

For queries regarding the complete secondary school offer, please reach out to education@officeworks.com.au to speak to one of the Education Business Specialists or contact the Box of Books team at info@boxofbooks.com.au.
Please note that this offer is only available to secondary year levels.