Price Beat Guarantee
At Officeworks, we don’t just say low prices we aim to live them.
Our Price Beat Guarantee (PBG) means that if you find a lower priced identical stocked item that's in stock with a competitor (even if it's on sale), we will not only match it, we'll beat it by 5%.
Don’t forget our price guarantee excludes the items listed below under the heading “What items are excluded from the PBG?”.
How do I obtain the 5% reduction?
It’s as easy as 1,2,3. You can obtain the PBG by visiting your local Officeworks store or by calling 1300 OFFICE (1300 633 423). You cannot obtain the PBG via our online store.
1. Record the price
This can be a catalogue clipping, screenshot on your phone, webpage or similar.
2. Let us know
Give us a call or drop in to your nearest Officeworks store with your record of the cheaper price.
3. Match and Save
Once approved, we’ll give you 5% off the matched price and you’ll head home happy.
Find your nearest store or call us on 1300 OFFICE (633 423)
What items does the 5% reduction apply to?
Our guarantee applies to all identical products and services^ that are:
- Stocked at Officeworks
- In stock at our competitor; and
- Not excluded from the PBG (see below).
- and must not be refurbished or second hand.
^Identical products and services includes that they must have the same conditions of purchase, including manufacturer’s warranty and accessories, and must not be refurbished or second hand. Where the product, such as a mobile telephone price, is tied to signing up to a plan, this is excluded from the offer.
What is excluded from the Price Beat Guarantee?
- Gift cards
- Cashback and coupon offers (i.e. supplier cashback or reduced price available via paper coupon or electronic codeword)
- Commercial quantities and pricing (i.e. a reduced price not available to the public and including Apple Reseller Education pricing.)
- Stock liquidations (i.e. competitor clearance products or goods sold by a business placed into receivership)
- We reserve the right to limit sales to reasonable retail quantities.
What about online stores?
Our Price Beat Guarantee includes products you find online - as long as the item is identical and in stock. When assessing the PBG from online stores we also take into account the added cost of delivery to your location (if any). If the identical, in stock product can be purchased and delivered to your location via an online store for a total price lower than the one we are offering, we will beat that total price by 5%.
For further information please visit your local Officeworks store and they will be able to assist you with your query.
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