Our Delivery Promise

We want to make your online shopping experience as quick and easy as possible. So we've devised a range of delivery options to ensure convenience and choice.

Estimated delivery time and charges

Enter your postcode below to estimate delivery times and charges to your address. If you are a 30 Day Account Customer, please log in prior to using the calculator.

 

Metro Deliveries

Standard Free Next Business Day Delivery is available for orders to selected areas of Sydney, Melbourne (including Geelong), Brisbane, Adelaide, Perth and Hobart. Orders under $55 incur a $5.95 delivery fee.

Express Free Same Business Day Delivery is available for orders placed before 11.30am weekdays, excluding Adelaide. Orders under $55 incur a $5.95 delivery fee.

Large items will be delivered separately within 2 business days and incur an additional delivery fee of $39.95.

 
 
Same Day
Same business day
(orders before 11.30am)
Next Day
Next business day
(orders after 11.30am)

* Next Day Local Delivery is available for 30 day account customers in eligible postcodes.
Click & Collect
2 hours
(for products available in your chosen store)
Orders <$55
 
$5.95
 
$5.95
 
FREE
 
Orders >$55
 
FREE
 
FREE
 
FREE
 
Large Items
 
N/A
 
$39.95
1 to 3 business days
FREE
 
  • Same Day Delivery is only available for orders to selected areas of Sydney, Melbourne (including Geelong), Brisbane, Perth and Hobart.
 

Regional Deliveries

Deliveries to Regional areas incur a delivery fee of $5.95. Delivery will occur in between 1-3 business days.

Large items will be delivered separately within 1-5 business days and will incur an additional delivery fee of $49.95.

Country Deliveries

Deliveries to Country areas incur a delivery fee of $25.95. Delivery will occur in between 1-5 business days.

Large items will be delivered separately within 1-5 business days and will incur an additional delivery fee of $59.95.

 

Local Next Day Delivery Areas

30 Day Account customers are serviced by the local Officeworks store in certain regional towns across Australia. Next Business Day Delivery is available for in-stock products which are denoted by a blue delivery truck once logged in.

Order(s) which contain products not stocked in your local Officeworks store will incur a $5.95 delivery fee in regional areas and $25.95 delivery fee in country areas.

Large Item Deliveries incur a separate delivery fee of $49.95 in regional areas and $59.95 in country areas.

Free 2-Hour Click & Collect

Click & Collect is a free service. Orders can be collected from any Officeworks store. Products which are in stock at your selected store will be ready for collection within 2 hours. Products which need to be delivered to your selected store are subject to standard delivery lead times. You will be notified via SMS and email when your order, or part of your order, is ready to collect.

When collecting your order from the store, please bring your tax invoice, order confirmation or photo ID.

Additional Information

Delivery Locations

We deliver to most residential and business addresses across Australia, however unfortunately there are certain remote locations that we are unable to deliver to. Officeworks is also unable to deliver overseas or to Australian islands off the mainland, except for Tasmania.

Officeworks is unable to deliver to PO Boxes.

Large Item Deliveries

Large Item Deliveries require different transport vehicles and special handling. These deliveries take longer to transport and incur a separate delivery fee.

Large Item Deliveries can be made to a selected store with no additional delivery fee however are subject to store delivery lead times. Orders must be collected from the store.

Transport from the store to a nominated address is not available.

Large Orders

Orders that weigh over 200kg may be subject to an additional delivery fee.

Our Customer Service Team will contact you prior to shipment.

Software & Services

Software purchased via digital download, digital gift cards, online training, safety work method statements, and services do not incur delivery fees.

Print & Copy

Print & Copy orders are subject to different delivery times from our other products. They require a lead time for printing, in addition to the delivery lead time.

For more information, see the Print & Copy delivery promise.

Authority to Leave

When the 'Authority to leave' option is selected at the Check Out, your order will be left on your doorstep if no one is available to sign for the order.

Please note in this case Officeworks cannot be held responsible for lost or damaged orders after they have been delivered.

Missed Deliveries

When the 'Authority to leave' option is not selected at the Check Out, and no one is available to sign for the order a card will be left with a contact number to arrange an alternative delivery day.

Public Holidays

When a delivery is scheduled on a public holiday, it will occur on the next business day.

Delivery Windows

Deliveries are made between 8am and 5pm Monday to Friday, with the exception of Gold Coast deliveries, which are made between 8am and 6pm.*

You can track your delivery using our Track your Order service.

* Delivery time frames may change from time to time due to unforeseen circumstances.

During the 'wet season', deliveries to the Northern Territory and Northern Queensland may take longer due to adverse weather conditions.

Special Orders

Certain products are marked as “Special Order” and are delivered separately. These products may be delivered directly from our suppliers.

The delivery time frame is approximate depending on supplier’s stock availability. Customised Special Order Furniture products and Custom Print orders cannot be returned or refunded due to change of mind as they are manufactured and produced according to customer specifications. These products can only be returned if faulty or damaged.

Information
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