How to deliver negative employee feedback

Delivering positive feedback is often a straightforward process. Communicating negative employee feedback, however, can be a confronting experience for everyone involved.

As a business owner, it’s up to you to set the tone when it comes to sharing feedback to your team. If you want your business to run efficiently, it’s important to create an environment based on trust and open communication from the get-go.

Employsure’s HR and workspace experts stress that when it comes to feedback, timing is everything. Rather than delivering negative feedback straight away, take time to process the issue, note specific examples, and put an action plan in place.

When it’s time to discuss the feedback, choose a space where you and your employee can speak in private. Consider arranging this catch up towards the end of the day, so it doesn’t disrupt their productivity during working hours.

Remember, your business is only as strong as your weakest employee. Always invest the time in sharing feedback, both positive and negative, with your team to drive your business forward.

To maintain relationships and create a positive work environment, the team at Employsure have explored six elements to consider when delivering negative feedback.

Consider the six steps below when delivering negative employee feedback.

1. Choose the right time
2. Discuss in private
3. Prepare specific examples
4. Don’t make it personal
5. Request feedback
6. Put a plan in place