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Terms of Use

Officeworks Online Content Terms and Conditions

The Officeworks website, mobile website, mobile application ("Online Content") is owned and operated by Officeworks Ltd ABN 36 004 763 526.

By using or accessing these online content, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use this online content.

1. Governing law

Officeworks controls and operates this site from its offices within Australia. These Terms of Use are governed by the laws of the State of Victoria. You and Officeworks agree to submit to the non-exclusive jurisdiction of the courts of Victoria. If you choose to access this site from another location, you are responsible for compliance with applicable local laws.

2. Revisions to Terms of Use

Officeworks may revise or amend these Terms of Use at any time at our absolute discretion by posting revised terms. You agree that, in the event that any portion of these Terms of Use is found to be unenforceable, the remainder of these Terms of Use remain in full force and effect. Any revisions will be effective immediately. By continuing to use this site after any revision becomes effective, you agree to be bound by the revised Terms of Use.

3. Site contents, ownership, and use restrictions

The material on this site is protected by copyright under the laws of Australia and other countries through international treaties.

Unless otherwise indicated and except for information directly from or links to third-party websites, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support this site including text, graphics, logos, button icons, video images, audio clips and navigational and other software (collectively referred to as the Contents) are owned or controlled, and are reserved by Officeworks and it's related companies, affiliates, licensors and licensees.

4. Information from and Advertising and Links to Third Party Websites

This site may contain information from or hyperlinks and other pointers to internet websites operated by third parties. Such information or websites are not under the control of Officeworks and Officeworks is not responsible for the contents of any such information or website. Officeworks provides such information and hyperlinks to you as convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Officeworks. You rely on such information or websites entirely at your own risk.

You are referred to the relevant third party websites for all information regarding the third parties' products and/or services. Third parties are solely responsible to you, subject to their conditions, for all issues relating to their website including information, goods, services, prices and the delivery of any goods or services you purchase on the third party website.

5. Personal, non-commercial use

Permission is granted to display, copy, distribute, download, and print in hard copy portions of this site solely for the proper and reasonable purposes of:

  1. Placing an order with Officeworks Business.
  2. Using this site as a shopping resource, provided that you do not modify the site and that Officeworks retain all copyright and other proprietary notices contained in the Contents; or
  3. You must not, without our prior written permission, exploit any of our site materials for commercial purposes or other purposes that are not expressly permitted under these Terms of Use.

6. Prohibited conduct

You are not authorised, without the prior written permission of Officeworks and any other owner of rights in content that you access via the site, to reproduce, frame, download, store (in any medium), communicate, show or play in public, adapt, change, or create a derivative work from that content.

No trademark (whether registered or otherwise) that is contained on this site or otherwise used by Officeworks may be used without our prior, specific, written permission or that of the trademark owner.

7. We can use your feedback

You grant Officeworks an irrevocable, non-exclusive licence to use any material, information and ideas that you transmit to this site or otherwise provide to Officeworks from the time you authorise it to be sent. You agree that we can use and adapt any ideas, concepts, techniques, words, images or other content contained in these transmissions for any purpose and without restriction or compensation.

User conduct and indemnity

8. General prohibitions

You must not upload, post, transmit or otherwise make available through this site any material which:

  1. violates or infringes the rights of others (including their privacy and intellectual property rights);
  2. is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person;
  3. encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law; restricts or inhibits any other user from using the site;
  4. affects the functionality or operation of the site or its servers or the functionality or operation of any user's computer systems (e.g. by transmitting a computer virus or other harmful component, whether or not knowingly); or
  5. breaches any standards, content requirements or codes promulgated by any relevant authority, including authorities that require Officeworks to take remedial action under any applicable industry code.

9. Indemnity

You agree to indemnify and will keep Officeworks indemnified against any claim, demand, injury, damage, loss, expense, cost or liability (whether direct or indirect) made against or suffered by Officeworks in connection with your use of this site, your breach of these Terms of Use or your breach of any rights of third parties.

Buying products through our Online content

Products may vary between Officeworks retail stores and those found on the Online content.

10. Ordering goods

Any order placed by you in the manner described in this site is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified on this site at the time you place your order. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered unless you ask us to cancel that order, and we send you written confirmation of the cancellation prior to the goods being dispatched to you. Subject to your compliance with any product specific limitations shown on this website. Officeworks may change the prices published on the Online content at any time. Prices of products placed in the 'basket' but not paid for are also subject to change and you agree to pay the price current at the time of payment. While every effort has been made to ensure the accuracy of prices, images and information displayed on this site, Officeworks is not responsible for any error and reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price, image or the product description posted on this Online content, or an error in your order. We may require additional verification or information before accepting any order. We only accept orders from within mainland Australia and Tasmania. Within this area, our policies as to delivery and returns apply as set out in these Terms of Use.

11. About our prices

Product availability may vary between Officeworks retail stores and Officeworks online   due to different customer offers. All prices are inclusive of GST. Prices displayed on online are current at the time of issue, but may change at any time and are subject to availability. Prices and availability of items are subject to change without notice. Where permitted in all states, we reserve the right to limit sales, including the right to prohibit sales to re-sellers.

12. Delivery

See our Delivery Policy.

13. Returns policy

See our Returns Policy.

14. Title and risk

Title to the goods purchased from Officeworks online does not pass from Officeworks to you until we have received payment in full for the goods. All risk in the goods passes to you upon delivery to your address.

15. Disclaimer of liability

To the extent permitted by law, Officeworks will not be liable in contract, tort (including negligence) or otherwise, for any direct, indirect, special, consequential or punitive loss or damages or any loss or damages whatsoever, including (but not limited to) loss of use, data, or profits, arising out of or in connection with: (1) the use, copying, or display of the contents of this site; (2) goods or services supplied by Officeworks under these Terms of Use; or (3) a failure or omission on the part of Officeworks to comply with its obligations under these Terms of Use.

16. Limitation of liability

Our total liability to you (if any) in connection with this site, or with these Terms of Use or any goods or services supplied under them, will be limited, at our election, to: (1) in the case of information or services supplied or offered by us, the re-supply of the information or services or payment of the cost of doing this; (2) in the case of goods supplied or offered by us, repair or replacement of the goods, supply of equivalent goods, or payment of the cost of doing this; and/or (3) the amount paid by you (if any).

17. Disclaimer of warranty

Officeworks is providing this online content on an 'as is' basis and use of this content is at your own risk. Officeworks and its related companies, affiliates, licensors or licensees, and their respective directors, officers, employees or agents make no representation or warranty as to the accuracy, completeness, currency or reliability of the information contained on Officeworks Online (including in relation to any products or services). To the extent permitted by law, none of them will be liable or responsible in any way (including in negligence) for errors in, or omissions from, the information contained on this site. To the extent permitted by law, Officeworks expressly disclaims all warranties of any kind, whether express or implied, including (without limitation) implied warranties or conditions of acceptability or fitness for purpose.

18. Rights we cannot exclude

The above disclaimer and liability limitation do not exclude any rights, which by law may not be excluded, including but not limited to your rights under the Competition and Consumer Act 2010.

19. Termination

Your ability to purchase goods from Officeworks Online may be terminated by Officeworks at any time without notice. All restrictions, licences granted by you and limitations of Officeworks' liability will survive termination.


Officeworks Photobooks Terms and Conditions

The Officeworks Photobooks powered by Pictureworks€™ service is provided by Pictureworks Group Pty Ltd (Pictureworks Group) ABN 13 798 914 316, the owner, provider and operator of the service.

By downloading the "€˜Officeworks Photobooks powered by Pictureworks" software (Software) or using the Software to create an Officeworks Photobooks product (Officeworks Photobooks Product), You acknowledge that You have read, understood, and agree to be bound by these Terms and Conditions. These Terms and Conditions together with the price, specifications and delivery details stated in Your order, form the terms on which You agree to use the Software and order an Officeworks Photobooks Product.

If You do not agree to these Terms and Conditions, You are not granted any rights whatsoever to use, download or access the Software or create an Officeworks Photobooks Product.

1. Software license

Pictureworks Group grants You a non-exclusive, non-transferable sub-licence to use the Software for the purpose of creating an Officeworks Photobooks Product.

2. Use of Software

  1. You agree and undertake that You will only use the Software for the purposes specified in these Terms and Conditions.
  2. You agree and undertake that You will not:
    1. copy, translate, merge, adapt, vary or modify the Software;
    2. make alterations to, or modifications of, the whole or any part of the Software nor permit the Software or any part of it to be combined with, or become incorporated in, any other programs;
    3. disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Software.

3. Intellectual Property Rights

The Software is protected by copyright under the laws of Australia and other countries through international treaties. Unless otherwise indicated, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support the Software including text, graphics, logos, button icons, video images, audio clips and navigational and other software (collectively referred to as the Contents) are owned or controlled, and are reserved by Pictureworks Group and its related companies, affiliates, licensors and licensees.

4. Order acceptance

  1. By placing an online order for an Officeworks Photobooks Product (Order) You confirm that:
    1. You have checked all pages and previewed Your Order using the preview function;
    2. Your design fully meets Your requirements and You wish to proceed with Your Order; and
    3. You understand that once submitted, Your Order cannot be altered or cancelled.
  2. Pictureworks Group reserves the right to accept or reject Your Order in whole or in part for any reason; including without limitation in respect to the unavailability of any goods.
  3. For each Order placed, You must pay:
    1. the applicable price for Your Order confirmed by Pictureworks Group in the shopping cart; and
    2. the delivery and handling fee specified in Your Order.
  4. If paying by credit card online some card types may describe the transaction as NAB Transact or otherwise, who process payments on behalf of Pictureworks Group.
  5. Flybuys, Wesfarmers staff discount, and the Officeworks 30 Day Account Card are not available to be used when ordering Your Officeworks Photobooks Product.

5. Your Content

  1. As the creator of Your Officeworks Photobooks Product, You are solely responsible for all content uploaded by You and retained by Pictureworks Group in Your file (Your Content). Pictureworks Group does not accept any responsibility for the contents of the file You submit.
  2. After completing Your Order, Pictureworks Group will store Your Content on its server to enable online sharing and re-ordering. You may delete this at any time.
  3. By uploading Your Content, You grant us the right (including the right to sub-license) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute Your Content for the purpose of providing services to You.
  4. You warrant that You are either the owner of the copyright OR you have a license to reproduce Your Content (including any the photographs) in Your Officeworks Photobooks Product.
  5. In printing Your Officeworks Photobooks Product on your behalf, Pictureworks Group does not claim any ownership rights in Your Content.
  6. You agree to indemnify and will keep Pictureworks Group indemnified against any claim, demand, injury, damage, loss, expense, cost or liability (whether direct or indirect) made against or suffered by Pictureworks Group in connection with Your use of the Software, Your Content, Your breach of these Terms and Conditions or Your breach of any rights of third parties.

6. Prohibited conduct

  1. You must not upload, post, transmit or otherwise make available through the Software any material which:
    1. violates or infringes the rights of others (including their privacy and intellectual property rights);
    2. is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person; encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law;
    3. restricts or inhibits any other user from using or enjoying the Software;
    4. affects the functionality or operation of the Software or the functionality or operation of any user's computer systems (e.g. by transmitting a computer virus or other harmful component, whether or not knowingly); or
    5. breaches any standards, content requirements or codes promulgated by any relevant authority, including authorities that require Pictureworks Group to take remedial action under any applicable industry code.
  2. Pictureworks Group reserves the right not to produce any item that it reasonably believes may contravene Australian law; contain explicit or sexual imagery; is invasive of privacy; vulgar; obscene; profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person.

7. Liability

  1. Pictureworks Group shall not accept liability for damage or loss of Your content.
  2. Pictureworks Group emphasise that the quality of the prints in the albums ordered will never be better than is to be expected on the basis of what you see on your computer monitor when using the Software. Take care in proofing and previewing Your Officeworks Photobooks Product and carefully check Your spelling before placing Your Order.
  3. Pictureworks Group's liability is limited to errors which are related to production, shipping and delivery of the Officeworks Photobooks Product.
  4. You agree to take responsibility for the safekeeping of Your user name and password. You are liable if Your user name or password is used by an unauthorised person. You agree to release and indemnify Pictureworks Group in connection with any use (whether authorised or unauthorised) of your user name or password.

8. Delivery time

  1. Pictureworks Group will endeavour to produce and deliver your Officeworks Photobooks Product within 10 business days to Your nominated addresses or nominated Officeworks store.
  2. Delayed delivery is not a basis for cancellation of the order or a request for compensation.
  3. If delivery cannot be made to your home, a card will be left explaining how You can receive delivery or pick-up the product at Your post office.

9. Complaints

  1. Any complaints must be submitted within one week of the delivery of Your Officeworks Photobooks Product to This email address is being protected from spambots. You need JavaScript enabled to view it.
  2. If there has been an error by Pictureworks Group with the production of or delivery of Your Officeworks Photobooks Product, Pictureworks Group's liability is limited, at Pictureworks Group's option, to resupplying Your Officeworks Photobooks Product or refunding Your Order.

10. Disclaimer of Warranty

  1. No warranty is given that the Software will meet Your requirements, or that its operation will be uninterrupted or error free. Pictureworks Group provides the Software and its contents on an 'as is' basis and use is at Your own risk.
  2. Pictureworks Group and its related companies, affiliates, licensors or licensees, and their respective directors, officers, employees or agents make no representation or warranty as to the accuracy, completeness, currency or reliability of the information contained in the Software (including in relation to any products or services).
  3. To the extent permitted by law, Pictureworks Group and its related companies, affiliates, licensors or licensees, and their respective directors, officers, employees or agents will not be liable or responsible in any way (including in negligence) for errors in, or omissions from, the information contained in the Software. To the extent permitted by law, Pictureworks Group expressly disclaims all warranties of any kind, whether express or implied, including (without limitation) implied warranties or conditions of merchantability or fitness for purpose.

11. Rights We Cannot Exclude

  1. The above disclaimers and limitations on liability do not exclude, modify or limit any rights, which by law may not be excluded, modified or limited, including but not limited to Your rights under the Competition and Consumer Act 2010 (Statutory Warranties).
  2. Where Pictureworks Group is liable for Statutory Warranties, Pictureworks Group's liability shall be limited, at Pictureworks Group's option, to:
    1. the replacement of Your Officeworks Photobooks Product or the supply of an equivalent Officeworks Photobooks Product;
    2. the payment of the cost of replacing Your Officeworks Photobooks Product or of the supply of an equivalent Officeworks Photobooks Product; or
    3. refunding Your Order.

12. Termination

Your ability to use the Software and purchase goods may be terminated by Pictureworks Group at any time without notice. All restrictions, licences granted by You and limitation of Pictureworks Group's liability will survive termination.

13. Privacy

  1. When you place an order with Pictureworks Group You will be asked for the following personal information: your name, e-mail address, mailing address, delivery address and any special delivery instructions, phone number. Pictureworks Group will use this information to enable the processing of Your Order, provide information and updates regarding Your Order and support to You for future orders including software updates. You agree to this contact and use by Pictureworks Group.
  2. Pictureworks Group may share all information associated with Your download and use of the Software and order with Officeworks and You agree for Pictureworks Group to do so.
  3. Pictureworks Group will only share that information which is absolutely necessary with any other third parties that are involved in the processing of Your Order. For example, the financial institution that issued Your credit card and the shipping carrier that delivers Your Order.
  4. Pictureworks Group is committed to reducing the amount of fraud faced. Pictureworks Group's policy is that it will prosecute any cases of fraud that it identifies. As a first time customer, You may receive a telephone call or email requesting more information/proof to confirm the details that You have supplied to Pictureworks Group. If any of the information You supply is found to be false or misleading, Pictureworks Group will, if it deems it appropriate, report this to the appropriate authorities for them to prosecute.
  5. Pictureworks Group does not share, sell, rent or barter any identifiable personal information to any third party without Your permission.
  6. Pictureworks Group may send You information about its products and services including any specials and You agree for Pictureworks Group to do so. There is an option in each email to unsubscribe to such information, if You do not wish to receive it. Pictureworks Group also has administrative procedures in place to remove email addresses and domains that consistently send failure messages to its email servers.

14. Governing Law

The law of Victoria governs these Terms and Conditions.


Online Print Services

9. Colour Output

While every effort has been made to capture a true likeness of colour, differences in equipment, paper, inks, settings on monitors/printers and other conditions mean we cannot guarantee an exact matching of image to finished output.

10. Uncollected Orders

All orders that remain uncollected for 14 days, from receiving notification that your order is ready for collection, will be disposed of.

11. File deletions

Files will be automatically deleted after 6 months of inactivity from the date of order. The order confirmation email will include a reminder of the automatic deletion.

12. Indemnity

You indemnify us, our related companies, affiliates, licensors and licensees, and our respective directors, officers, team members and agents, from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered, or likely to be incurred or suffered, by you as a direct or indirect consequence of using this site.

13. Rights we cannot exclude

The above disclaimer, liability limitation and indemnity do not exclude any rights, which by law may not be excluded.

14. Termination

Your ability to purchase goods from this site may be terminated by Officeworks and at any time without notice. All restrictions, licences granted by you and limitation of Officeworks and Album printer' liability will survive termination.


Business Centre Terms and Conditions

All articles, opinions, podcasts and any other third party information ("Material") in any form or format are provided for information purposes only and are not a substitute for professional advice. You rely on such Material at your own risk. Officeworks and the authors are not liable for any loss or damages of any kind in connection with the Material.

Disclaimer of Liability

Materials contained on this Website ("Site Materials") may contain links to material on other websites ("Linked Materials"). The links provided to other websites are done for convenience purposes only and Officeworks does not purport to sponsor, approve or endorse any of the Linked Materials. Under no circumstances will Officeworks be liable for any incidental, special or consequential damages, including damages for loss of business or other profits arising in relation to the display, use or access of or inability to use and access the Website and the Site Materials or Linked Materials. The Site Materials may contain inaccuracies or typographical errors. Officeworks makes no representations or warranties in relation to the quality, accuracy, completeness, merchantability or fitness for purpose of any Site Materials or Linked Materials to the extent permitted by applicable laws.

If you place any reliance upon the Site Materials or Linked Materials, then you do so at your own risk. Officeworks does not represent or warrant that the Site Materials or Linked Materials are free of computer viruses or other defects. Officeworks recommends that virus checks should be done on any downloaded Site Materials or Linked Materials.

Changes may be made at any time to these Terms and Conditions and your continued use of the Website will be conditioned upon the Terms and Conditions in force at the time of your use.

Indemnity

You agree to indemnify and will keep Officeworks indemnified against any claim, demand, injury, damage, loss, expense, cost or liability (whether direct or indirect) made against or suffered by Officeworks in connection with your use of this Website, your breach of these Terms and Conditions or your breach of any rights of third parties.

General

These Terms and Conditions of use are governed and construed in accordance with the laws in force in Victoria, Australia. You submit to the jurisdiction of the courts of Victoria, Australia and any courts which may hear appeals from those courts in respect of any proceedings in connection with these Terms and Conditions of use, or the use of this Website.

Advertising & Links to Third Party Websites

The Website may contain hyperlinks and other pointers to internet websites operated by third parties. These linked websites are not under the control of Officeworks and Officeworks is not responsible for the contents of any linked website. Officeworks provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Officeworks. You link to such websites entirely at your own risk.

You are referred to the relevant third party websites for all information regarding the third parties' products and/or services. Third parties are solely responsible to you for all issues relating to their website including goods, services, prices and the delivery of any goods or services you purchase on the third party website.

Business Essentials Pty Ltd

Business Essentials is the registered trademark of Business Essentials Pty Ltd. All Business Essentials content used by Officeworks is licensed under agreement to Officeworks and remains the copyright of Business Essentials Pty Ltd.