Remote support is available Australia-wide, for on-site support availability, please check your postcode here. Worried about screen time, online safety, or what your kids can access on their devices? Our Parental Control & Security Setup session helps you understand your options, set clear rules, and confidently manage your child’s digital world — without overwhelming tech jargon or unrealistic promises. In a one-hour session, a Geeks2U technician will first take time to understand your household, including your children’s ages, devices, platforms, and specific concerns.
- We’ll explain what parental controls can and can’t do, covering built-in tools (like Apple Screen Time, Google Family Link, and Windows Family Safety), network-level options, and third-party software — with a strong focus on education, communication, and realistic expectations.
- Together, we’ll define sensible rules around screen time, content, apps, purchases, and downtime, before completing a hands-on setup of 1x core device / platform (such as Apple, Android, Windows, or your home router).
- Most importantly, we’ll show you how to manage the controls yourself, so you stay in control as your children grow and technology changes.
- The session delivers real value even without additional time booked, and clearly outlines what has — and hasn’t — been implemented.
- If you’d like further setup (additional devices, platforms, or a full household rollout), this can be completed in optional 30-minute increments, with no surprises or pressure.
- Geeks2U offers same day service and weekend service options.*
- We guarantee you’ll love our fast, friendly service or we’ll refund your money.‡
- Once you have found the right Geeks2U service and placed your order, a team member will be in touch within 3 business hours to arrange a suitable time for a Tech Expert to help with your tech problems.
- Remote, on-site and phone services are available on weekdays between 8am and 8pm.
- Remote, on-site and phone services are available on Saturdays between 8am and 5pm and on Sundays between 9am and 6pm.
- Remote, on-site and phone services are available on public holidays between 9am and 6pm, except for Christmas Day and New Years Day when they are closed.
*Additional charges apply for extra time, same-day service, on weekends and public holidays, or if you cancel with less than 24 hours’ notice.
‡Our 100% money back guarantee applies to service charges only (excludes parts), if your service was completed within the last 30 days.
Product Disclaimer: Officeworks cares greatly about the safety of our customers and makes every effort to ensure that the images, descriptions and formulations of each product we sell are accurate and up to date. However, product formulas can change and there may be slight delays in updating the information online. If you have particular concerns about the materials or ingredients used in this product, please read the label carefully on the product or contact the manufacturer for the most up to date information.