Officeworks offers a range of delivery options to make it easy for you to shop with us.
All of these options are aimed at getting products to you as quickly as possible wherever you are in Australia.
We deliver according to the delivery zone in which the orders are delivered to. Simply use our delivery estimator in the shopping cart to get an up-to-date estimation on delivery timeframes and costs specifically for your order. Alternately, you can call us any time to find out where your delivery zone is. Simply contact the Customer Service Centre on 1300-OFFICE (633 423) Monday to Friday 8am to 7pm ESDT.
The processing of orders and all deliveries are made Monday to Friday excluding public holidays. We currently do not have a weekend delivery service.
Officeworks does not deliver to Australian Islands off the mainland. Officeworks will deliver to addresses within the mainland but all on-forwarding costs incurred for shipments of goods to an Australian Island will be at the customer’s discretion.
During the "wet season" deliveries into Northern Territory and Northern Queensland may be affected by adverse weather conditions. In this event, deliveries may take longer than our usual timeframes.
Free Delivery
Delivery is free for orders of $55 or more (excluding items classified as Big and Bulky) to metropolitan areas in Sydney, Melbourne, Brisbane, Adelaide and Perth. If you are in those delivery areas and your order is less than $55, you will be charged a small delivery fee of $5.45.
For deliveries to areas outside the main metropolitan centres you will be charged $25.95 (including GST) for an order of any value (excluding items classified as Big and Bulky).
A nominal handling fee of $4.95 applies to all orders but handling fees will not apply on replacement orders or returned items.
Same Day Delivery
Place your order before 11.30am Monday to Friday (excluding public holidays) and all items that are in-stock will be delivered on the same day in metropolitan Sydney, Melbourne, Brisbane and Perth, Gold Coast, Geelong and Penrith. This excludes big and bulky items, which will be delivered the next-day.
Orders placed after 11.30am will be delivered overnight for metropolitan Sydney, Melbourne, Brisbane and Perth, Gold Coast, Geelong and Penrith areas. All other delivery zones will be delivered within 1 to 5 business days dependant on your delivery zone.
Same Day Delivery does not apply to Online Print Services - see below for more details.
Please note:- Deliveries to your address will occur between 8:00am - 5pm Monday to Friday (Gold Coast deliveries occur between 8am and 6pm).
- Please note that suburbs and delivery zones are subject to reclassification from time to time.
- A street address is required for delivery. PO Boxes cannot be used as a delivery address.
- Orders placed after 4.30pm ESDT, will dispatch the next business day, excluding Online Print Services orders.
Big and Bulky Delivery
Big and bulky items require extra handling and take longer to transport to all parts of Australia. Because of this, additional delivery fees apply to all products classified as Big and Bulky. Big and Bulky deliveries that occur in areas that qualify for same day delivery will be delivered next-day. To check whether or not a product you are ordering is affected look for the 'Big and Bulky' symbol 
when you order.
Drop Ship Delivery
Drop Ship items are delivered directly from our supplier and can take up to 10 working days to be delivered. Additional 'Big and Bulky' delivery charges apply to drop ship items. When placing an order, check whether or not the item you are ordering, has the 'Drop Ship' symbol 
.
Please refer to the Big and Bulky delivery section, for delivery charges to metro and non-metro/regional areas.
In Store Pickup
Delivery is FREE for In Store Pickups*.
When placing an In Store Pickup order online nominate the store you would like to pick your order up from and complete the checkout process.
A team member from your nominated store will contact you via phone when your order is ready to be picked up. For Online Print Services you will receive an email notification advising that your order is ready for collection. When collecting your order from the store, please bring your Tax Invoice, Order Confirmation or a Valid ID for confirmation of purchase.
In Store Pickup Timeframes (excluding Online Print Services)
Order Time and Store Pickup Location |
Order ready for pickup |
|---|---|
Metro – order placed before 11:30am |
Next business day |
Metro – order placed after 11:30am |
2 business days |
Regional & Country |
4+ business days depending on area |
Online Print Services
Online Print Service delivery time frames may vary due to individual lead times applying to specific products. Refer to the below table as a guide, alternatively you can track your order via your Online Print Services account.
Product |
Delivery timeframe |
|---|---|
Printing |
Up to 7 business days |
Customised Stamps – Self Inking & Pre – Inked, Name Badges and Engraved Signs |
Up to 2 business days after the approval of artwork |
Magnetic Signs and Fridge Magnets |
Up to 7 business days after the approval of artwork Regional/country areas- add 3 days Logos – add 3 days |
Custom Address Labels |
Up to 10 business days after the approval of artwork Regional/country areas- add 3 days Logos – add 3 days |
Pens, Drink Bottles, Mugs, Curved Bottle Opener, Key tags, Laser Pointer with USB, Lanyard with USB, Stress Balls and Calculators |
Up to 7 business days after the approval of artwork Regional/country areas- add 3 days Logos – add 3 days |
Lanyards |
Up to 15 business days after the approval of artwork Regional/country areas- add 3 days Logos – add 3 days |
Ribbons |
Up to 7 business days |
- *A nominal handling fee of $4.95 applies to all orders.
- Business days exclude weekends and public holidays but pickup is available on these days if a team member from your nominated store has confirmed that your order is ready for pickup.
- Metro areas defined as Sydney, Melbourne, Brisbane and Perth, Gold Coast, Geelong and Penrith areas.
- Please allow an extra day for items classified as Big and Bulky.
- Delivery timeframes may change from time to time due to unforseen ircumstances, we will endeavour to provide the most up-to-date information for your order or contact you if circumstances change. A team member will contact you via your phone number as listed in your contact details. Please ensure your contact details are up to date. If a team member has not contacted you by the expected date, please contact our Customer Service Centre on 1300-OFFICE (633 423).
