Extra Cover

It makes sense to protect your investment!

It costs a lot to buy technology and equipment to get you or your business running efficiently. But if there is a major breakdown it can potentially cost you even more time and money. That;s why the Officeworks Extra Cover Plans are a good safety net. With a one-off payment, you'll receive extra cover - not to mention peace of mind!

Why you need an Extra Cover Plan

• It provides you total peace of mind with coverage for up to three (3) years, inclusive of the manufacturer's warranty period.
• It covers you for fair wear and tear, including parts and labour.
• Getting professional, nationwide repairs are easy, with one call to 1800 465 713.
• The plan is transferable if you decide to sell the product.

An Extra Cover can be purchased on most electronic or mechanical devices and gas lift chairs. You can purchase an Extra Cover on a great range of Officeworks products including:

How do I apply?

When purchasing business machines, selected appliances or gas-lift chairs from Officeworks, simply ask a team member for an Extra Cover Plan. You'll be given details for the options available and the applicable fee(s).
The Extra Cover Plan may only be taken up at the time of purchase of Your Product.

How to Make a Claim?

If You are claiming before the Manufacturer's Warranty has expired, please contact the manufacturer for processing of Your claim. Contact information for manufacturer can be found in the warranty and support section in the initial warranty card provided when You purchase Your Product.

If You are claiming after the Manufacturer's Warranty has expired, call Our Customer Service Helpline on 1800 465 713, Monday to Friday 8am to 6pm (EST), and Our friendly staff will assist You with Your claim. You must lodge your claim with our Customer Service Helpline prior to the expiration of this Extra Cover Plan. Ensure You have Your original purchase receipt and/or Tax Invoice available.
If Your Product is covered by the Replacement Plan you will need to take Your Product to Your nearest Officeworks store for a quick assessment. If Your Product is covered by the Repair Plan, You may be required to take Your Product to Your nearest service centre. Your claim must be lodged by the customer whose name is shown of the purchase receipt and/or Tax Invoice and/or any other parties authorised by the owner in writing.

What will it cost?

The Extra Cover Plan costs are dependent on the type of product purchased. Ask a team member for assistance with a quote.

Download a copy of the Extra Cover brochure (PDF 636 KB)

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