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Your Tech Service Options
At Officeworks, we work in partnership with Dr PC and offer an extensive range of Tech Services.
We've got Tech Service solutions specifically suited for small business and others tailored for those who use technology products in their homes.
There are 4 main types of Tech Services we offer within our business and consumer categories. These are detailed below and explain how you can receive your expert technical help from our qualified technicians.
Phone Tech Services
By purchasing a Phone Support Tech Service, you can get all of your technical questions and concerns answered in one phone call.
You can purchase a specific length of time (1hr) or an on-going phone support solution (3 months, etc). This will give you the ability to call our technicians anytime of the day or night and receive the assistance you require.
Remote Tech Services
Our Remote Tech Service Solutions mean you can get the help you need from your home or office, while having a technical expert access your computer remotely.
This enables you to explain the problem to the technician over the phone, while they take control of your mouse remotely. They'll be able to navigate through your computer, while you're on the phone, to fix the problem without losing valuable time.
On-site Tech Services
If you need a few technical jobs done in your home or office then you might be best to choose one of our On-site Tech Services.