Free in-store pickup

 

You can collect your online order in store for free!

If you place an order online and would like to pick it up from one of our stores, simply select the store when completing the checkout process. No delivery charges will apply.

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How to organise a free in-store pickup

Organising a free in-store pickup of your online order is quick and easy!

You can choose the closest Officeworks store to your home or office, giving you the ultimate delivery convenience. Simply follow our easy steps below that show you how:

  1. Choose the items you wish to purchase and add them to your cart.
  2. When you have finished shopping, click 'Checkout' in the top right hand corner of the screen.
  3. Underneath your shopping list, you'll see a blue box that says, 'Select your Delivery Option'.
  4. For a free in-store pick up, click on the 'In-store pickup' icon within this box.
  5. A text field will appear for you to type in your postcode.
  6. Once you do so, click 'Submit' and a list of stores closest to your postcode will appear.
  7. Choose the store you wish to pick your order up from and press 'Select'.
  8. An estimated delivery time will then appear next to your nominated store.
  9. Click 'Continue Checkout' to proceed through to payment.

Once your order has been paid and processed you'll receive a confirmation email in your inbox.

When your order has arrived at your nominated store for pickup you’ll receive a call from one of our Team Members informing you your order is ready for collection. If your order is from the Online Print Services department, you’ll receive this notification via email.

When you go in store to collect your order, be sure to have your tax invoice, order confirmation and valid ID.

Free in-store pickup times

The store you nominate will determine when your order will be ready for collection.

Metro orders Regional orders Country/Rural orders
2+ Business days 5+ Business days 10+ Business days

Related topics / Learn more

Regular Delivery

Browse the table below to view regular delivery information for your area. This excludes larger items.

  Order placed before 11:30am Order placed after 11:30am
Less than $55 $55 or more Less than $55 $55 or more
Metro areas
Zone 1:
Brisbane, Melbourne, Geelong, Perth and Sydney
$5.95 flat rate
Same day delivery
Free delivery
Same day delivery
$5.95 flat rate
Next business day delivery
Free delivery
Next business day delivery
Zone 2:
Adelaide
$5.95 flat rate
1-5 business days
Free delivery
1-5 business days
$5.95 flat rate
1-5 business days
Free delivery
1-5 business days
Zone 3:
Tasmania including Hobart, Launceston, Devonport and surrounding suburbs
$25.95 flat rate
Next business day delivery
$25.95 flat rate
Next business day delivery
$25.95 flat rate
Next business day delivery
$25.95 flat rate
Next business day delivery
Outside of metro zones:
Regional and country areas
$25.95 flat rate
1-5 business days
$25.95 flat rate
1-5 business days
$25.95 flat rate
1-5 business days
$25.95 flat rate
1-5 business days

Please keep in mind:

  • Suburbs and delivery zones are subject to reclassification
  • During the ‘wet season’, deliveries to the Northern Territory and Northern Queensland may take longer due to adverse weather conditions.

For the latest information based on your post code, simply use our delivery estimator in the online shopping cart or call our Customer Service Team on 1300 633 423 from Monday to Friday, 8am-8pm (AEST).


Online Print Service Delivery

Online Print Service delivery times will vary according to the type of product ordered. Please see below for the estimated delivery times.

Products Delivery Timeframe
Print Services In-store pick up: 2 business days
Delivery: up to 7 business days
Business Cards In-store pick up: up to 7 business days
Customised Stamps (self inking & pre-inked) In-store pick up: up to 2 business days after artwork approval
Logos: add 3 days
Name Badges In-store pick up: up to 2 business days after artwork approval
Logos: add 3 days
Engraved Signs In-store pick up: up to 2 business days after artwork approval
Logos: add 3 days
Magnetic Signs and Fridge Magnets In-store pick up: up to 7 business days after artwork approval
Logos: add 3 days
Custom Address Labels In-store pick up: up to 10 business days after artwork approval
Logos: add 3 days
Pens, Drink Bottles, Mugs, Curved Bottle Opener, Key Tags, Laser Pointers with USB, Lanyard with USB, Stress balls and Calculators In-store pick up: up to 7 business days after artwork approval
Logos: add 3 days
Lanyards In-store pick up: up to 15 business days after artwork approval
Logos: add 3 days
Ribbons In-store pick up: up to 7 business days after artwork approval

For all regional and country areas, add 3 business days to the above delivery times.


Larger item Delivery

Larger items incur additional delivery fees as they require extra handling and take longer to transport. The amount will be calculated at the checkout and is dependent on the size of the item purchased.

If your order also weighs over 200kg, it may be subject to an additional delivery fee. When this fee applies, one of our Customer Service Team Members will contact you prior to shipment with the total delivery cost.

Order Time and Delivery Destination Expected Delivery Times
Metro orders placed before 11:30am Next Business Day Delivery
Metro orders placed after 11:30am 1 - 3 Business Days
All orders outside of metro areas 3 - 5 Business Days

Metro areas include: Brisbane, Melbourne, Geelong, Perth and Sydney.

Please keep in mind:

  • Suburbs and delivery zones are subject to reclassification
  • During the ‘wet season’, deliveries to the Northern Territory and Northern Queensland may take longer due to adverse weather conditions.

For the latest information based on your post code, simply use our delivery estimator in the online shopping cart or call our Customer Service Team on 1300 633 423 from Monday to Friday, 8am-8pm (AEST).

Frequently asked questions

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Saturday - Sunday: 9am to 5pm AEST
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